1. Introduction
Welcome to SATYAVIE JEWELLERY. By using our website, you agree to comply with these terms and conditions.
2. Eligibility
You must be at least 18 years old to make a purchase.
3. Product Information & Pricing
We strive to ensure product descriptions and prices are accurate, but errors may occur.
Prices are subject to change without prior notice.
4. Orders & Payments
We accept Credit/Debit Cards, UPI, Bank Transfer.
Orders are confirmed only after full payment is received.
We reserve the right to cancel orders due to pricing errors, suspected fraud, or stock unavailability.
5. Shipping & Delivery
We ship domestically and internationally. Delivery times vary based on location.
Customers are responsible for providing accurate shipping details.
6. Returns, Exchanges & Refunds
Return requests must be made within 3 days of delivery via Email: gemscraftsco@gmail.com or WhatsApp at +91 63763 36679
Refunds /replacements/store credit are processed once returned goods are received and verified.
Non-refundable charges: shipping fees, gift wrapping, COD fees, customs duties, etc.
7. Warranty & Repairs
Jewelry is covered under a limited warranty for manufacturing defects.
Warranty does not cover wear and tear, damage from improper use, or accidental damage.
8. Intellectual Property Rights
All images, designs, and content on this website are our property. Unauthorized use is prohibited.
9. Privacy Policy
Customer information is protected and used only for order processing and marketing.
10. Limitation of Liability
We are not responsible for damages caused by product misuse, shipping delays, or third-party services.
11. Dispute Resolution
Any disputes arising from the use of this website, our products, or our services shall be governed by the laws of India and subject to the jurisdiction of the courts in Jaipur, Rajasthan. In case of any disputes, both parties agree to first attempt to resolve the matter amicably through mutual discussion. If the dispute remains unresolved, it shall be settled through arbitration in Jaipur, Rajasthan.
12. Amendments
We may update these terms from time to time, and continued use of our website implies acceptance of any changes.